Bizhub C350 strange jamming

[groovy]

Hi all,
i'veserviced a biz C350 with a strange jamming issue.
There was a lot of printed sheets jammed on the transfer belt unit, near the waste toner collector box.
It's a very strange issue, any help?

[Zeldaman]

Hi there!
Is the pickerfinger of the ITB in place?
Greetings...

[groovy]

Hi there!Is the pickerfinger of the ITB in place?Greetings...Thanks a lot for your quick reply.How can i check this?

[empiru]

Zeldaman is right.
You have to open the right door (the big one with the registration section, 2nd transfer, etc) and have a look as the Tr Belt is in place just above it there is a metal "shaft" that is supposed to have 1 or a few (I don't recall exactly) fingers that slightly touch the surface of the Tr Belt.
If those are missing, it is very possible to get those jams...

[groovy]

Thank you.I don't remind if those finger are part of the transfer belt assy.
Zeldaman is right.You have to open the right door (the big one with the registration section, 2nd transfer, etc) and have a look as the Tr Belt is in place just above it there is a metal "shaft" that is supposed to have 1 or a few (I don't recall exactly) fingers that slightly touch the surface of the Tr Belt. If those are missing, it is very possible to get those jams...

[empiru]

Thank you.I don't remind if those finger are part of the transfer belt assy.Yes, if I recall corectly, they are part of the transfer belt assy.

[JustManuals]

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