randall
10-26-2012, 12:23 PM
Hi Everyone,
I hope someone here has an answer for me.
Dealing with a bizhub c6500 customer owned (purchased used themselves), unit did not have a bypass feed clutch, so i bought and installed one and I did the 200k pm on the machine Drums, dev, ITB, lower fuser roll, ran all adjustments --Everything A OK, running beautifully. except k drum had nick in it, so replaced reran appropriate adjustments all ok. customer starts running job the next day 12 x 18 2 sided 100# gloss text. ran for 4 hrs then begins jamming, J-1501, 1701, 9351, 5101. and always one piece stuck at duplex entrance until the last code which was when the job completed. According to the customer jams wouldn't clear machine wouldn't reset. so she would shutdown/cycle power and continue printing. I go back out, machine in jammed state with 9351, so I opened it up cleaned all of the sensors with air/alcohol-machine resets runs job no problem, I leave....get a call at the end of the day its jammed and wont clear...I go out 5101 it wouldn't clear. Machine begins reset, fuser turns begins to heat but the exit and the decurl roller doesn't turn jam screen doesn't clear or reset stops still jammed. I took a Conveyance Drive board and swapped it out figuring something would change.....No Dice. Swapped the door switch, too no dice. Checked I/O and no sensors show paper all 000 on I/O check.
I am at a loss any ideas?
I hope someone here has an answer for me.
Dealing with a bizhub c6500 customer owned (purchased used themselves), unit did not have a bypass feed clutch, so i bought and installed one and I did the 200k pm on the machine Drums, dev, ITB, lower fuser roll, ran all adjustments --Everything A OK, running beautifully. except k drum had nick in it, so replaced reran appropriate adjustments all ok. customer starts running job the next day 12 x 18 2 sided 100# gloss text. ran for 4 hrs then begins jamming, J-1501, 1701, 9351, 5101. and always one piece stuck at duplex entrance until the last code which was when the job completed. According to the customer jams wouldn't clear machine wouldn't reset. so she would shutdown/cycle power and continue printing. I go back out, machine in jammed state with 9351, so I opened it up cleaned all of the sensors with air/alcohol-machine resets runs job no problem, I leave....get a call at the end of the day its jammed and wont clear...I go out 5101 it wouldn't clear. Machine begins reset, fuser turns begins to heat but the exit and the decurl roller doesn't turn jam screen doesn't clear or reset stops still jammed. I took a Conveyance Drive board and swapped it out figuring something would change.....No Dice. Swapped the door switch, too no dice. Checked I/O and no sensors show paper all 000 on I/O check.
I am at a loss any ideas?