I have a C284 that brings up a C-E301 error code. I can copy, print and fax OK but the error will appear as soon as i try to scan to email. I have already tried flashing the firmware but it still doesn''t work? Any suggestions?
Konica Minolta C284
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Re: Konica Minolta C284
Firmware Bug
- bizhub C224/C284/C364
Special firmware version (Web browser LK-101v3 support; Filename: GQQ-65 A1610Y0-F000-GQQ-65.exe)
Special firmware version GPQ-65 (Filename: A1610Y0-F000-GPQ-65.exe)
Notes:
1. HDD Format will be necessary when CE301 or CED01 is displayed.
2. Please refer to attached Program Release Information prior to installing the firmware. - bizhub C224/C284/C364
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Re: Konica Minolta C284
Unless you have the LK-101, then please don't install GQQ-65.
Make sure you install GPQ-65 or the latest version, which actually has a lower firmware version number, but was released later than GPQ-65, which is GC4-65. GC4-65 also includes the fixes from GPQ-65 and others as well.Please don't ask me for firmware or service manuals as refusal often offends.Comment
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Re: Konica Minolta C284
I have installed the GC4-65 firmware and also tried replacing the HDD. Performing both of these didn't fix the issue. What is the next step??Comment
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Re: Konica Minolta C284
Updated firmware to G00-68 and it fixed the code. Thanks for your help guysComment
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Re: Konica Minolta C284
Hi Mat
Can I ask did your error CE301 ever return after the firmware update to G00-68, I ask because i have a C654 that has the latest firmware GC6-68 new hard drive and new mfp and still it has returned. I'm now desperate for answers as multiple firmware versions have supposedly been the fix to no avail.
I'd appreciate if you could let me know
Regards
BrianComment
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Re: Konica Minolta C284
Hi Mat
Can I ask did your error CE301 ever return after the firmware update to G00-68, I ask because i have a C654 that has the latest firmware GC6-68 new hard drive and new mfp and still it has returned. I'm now desperate for answers as multiple firmware versions have supposedly been the fix to no avail.
I'd appreciate if you could let me know
Regards
BrianComment
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Re: Konica Minolta C284
Brian,
No it hasn't returned since i updated the firmware to G00-68, maybe the new 70 version might fix your issue?Comment
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