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logrady2331
11-13-2012, 04:12 PM
Hello all,
I have a Bizhub C353 with a C4151 - Cyan polygon motor error. I have heard that ALL printheads (lasers) should be replaced as a set. Any thoughts on that or canI just replace the bad one. Is there any firmware that needs to be done along with the replacement? I am trained on the older Minoltas (3102's C500, etc. ) but work mostly now on Ricoh. Any help would be appreciated. Thanks in advance.

kingarthur
11-13-2012, 04:59 PM
the official line is ...yes you replace them as a set, but i have taken odd printheads from scrap m/c's & fitted them

JustManuals
11-13-2012, 08:11 PM
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mitchl
11-13-2012, 08:58 PM
Yes you can replace just one if need be according to KM and me.......... had to do it numerous times on the c203/253/353 series machines. It always a good idea to hit the FW after install as it cant hurt.

logrady2331
11-13-2012, 09:35 PM
I know this is very stupid question but what Koinca Minolta calls a printhead is the same as what I call an laser unit, right? A02ER70133, A02ER70122, A02ER70111 and 100 are the PN's I have. Sorry to be a pain but this customer is chargeable and I want to make sure I order the correct part. Thanks in advance.

Darren King
11-13-2012, 09:46 PM
Yes, Minolta terminology is "printhead" also same as "laser unit" "write unit" etc

mitchl
11-13-2012, 09:55 PM
I know this is very stupid question but what Koinca Minolta calls a printhead is the same as what I call an laser unit, right? A02ER70133, A02ER70122, A02ER70111 and 100 are the PN's I have. Sorry to be a pain but this customer is chargeable and I want to make sure I order the correct part. Thanks in advance.

Do a cross reference with the P# and see if it shows up in any other model. If its the same as say a C250/252 I have a used one........... Let me know.

mrfixit
11-14-2012, 12:54 AM
If they are chargeable tell them they have to be replaced as a set. Give them a huge quote and sick a salesman on them and save yourself a lot of potential headaches.

mitchl
11-14-2012, 03:59 PM
If they are chargeable tell them they have to be replaced as a set. Give them a huge quote and sick a salesman on them and save yourself a lot of potential headaches.
If they shop around I'm sure they will find it cheaper to fix than replace, you can buy a c300 or c352 for just about nothing these days.......... Great thought though and dont forget to hook the tech up with a perk for the tip lead!

logrady2331
11-14-2012, 05:47 PM
They are chargeable and have already approved the estimate for repairs. They bought the machine from KMBS and do not like maintenace agreements. Pay me now or pay me later......................................

mitchl
11-14-2012, 07:45 PM
They are chargeable and have already approved the estimate for repairs. They bought the machine from KMBS and do not like maintenace agreements. Pay me now or pay me later......................................
Yup, hammer time!

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