Bizhub 200 Paper Tray Message

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  • JR2ALTA
    Service Manager
    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2002

    Bizhub 200 Paper Tray Message

    Tray two will stop feeding and panel will read

    "Pull out Selected tray and load paper" like it wants a different size or type.

    It does not say "replenish paper", either way there is paper.

    I rebuilt feed unit to cover feed wheels, clutches.

    I guess it could be that ridiculous sensor box or the main board.


    Thanks in advance!
  • MAD0RAM
    Technician
    50+ Posts
    • Oct 2012
    • 82

    #2
    Re: Bizhub 200 Paper Tray Message

    Try the registration clutch.

    I know it sounds funny but I saw this in the solution data base and it fixed my issue.

    Comment

    • JR2ALTA
      Service Manager
      Site Contributor
      1,000+ Posts
      • Feb 2010
      • 2002

      #3
      Yes I know of the clutch for add paper, this one seems different tho. Can't hurt to try

      Comment

      • MAD0RAM
        Technician
        50+ Posts
        • Oct 2012
        • 82

        #4
        Re: Bizhub 200 Paper Tray Message

        Solution ID TAUS0801927EN* Solution Usage 2
        Description
        When feeding from any tray, at least 3 pages are output. After a minimum of 3 pages exit the machine, the display prompts the user to load paper in the tray.
        The tray still has paper loaded. Opening and closing the tray will start the job again.
        Solution
        CAUSE: Synchronizing Roller Clutch has failed.
        SOLUTION: Replace Synchronizing Roller Clutch (p/n 9322100081).
        SPECIAL NOTE : Solution contribution by Rick Johnson, Midwest Region DSM/SSD

        Comment

        • JR2ALTA
          Service Manager
          Site Contributor
          1,000+ Posts
          • Feb 2010
          • 2002

          #5
          Re: Bizhub 200 Paper Tray Message

          Damn I had one too.

          I've seen that too some reason I thought it was "replenish"

          Comment

          • nmfaxman
            Service Manager
            Site Contributor
            1,000+ Posts
            • Feb 2008
            • 1705

            #6
            Re: Bizhub 200 Paper Tray Message

            I would look at the drawer lock or paper size sensor contacts.

            Sync clutch just doesn't make sense to me.
            A bad sync clutch you give a jam indicator or varying lead edge and would happen on all drawers.

            A drawer that loses paper size input would stop and tell you to load correct size or reset drawer.

            Tape the drawer shut and run 500 single sided while watching the lead edge void.

            Just copy the front edge of the test pattern to save toner.

            Run 500 after removing the tape and see if it comes back.


            As always...................................
            Why do they call it common sense?

            If it were common, wouldn't everyone have it?

            Comment

            • MAD0RAM
              Technician
              50+ Posts
              • Oct 2012
              • 82

              #7
              Re: Bizhub 200 Paper Tray Message

              Originally posted by nmfaxman
              I would look at the drawer lock or paper size sensor contacts.

              Sync clutch just doesn't make sense to me.
              A bad sync clutch you give a jam indicator or varying lead edge and would happen on all drawers.

              A drawer that loses paper size input would stop and tell you to load correct size or reset drawer.

              Tape the drawer shut and run 500 single sided while watching the lead edge void.

              Just copy the front edge of the test pattern to save toner.

              Run 500 after removing the tape and see if it comes back.


              As always...................................


              That will cost you two reams of paper and a $50.00 sync clutch.

              Comment

              • wseyller
                Service Manager
                1,000+ Posts
                • Sep 2012
                • 1129

                #8
                Ive seen where the fingers on the paper size sensing unit where in between touching and not touching causing all kinds of paper sensing issues. There is an I/O test for this in service mode . In one case i had to bend the fingers out a bit so the tray would actuate the sensors properly.

                Sent from my XT875 using Tapatalk 2

                Comment

                • MAD0RAM
                  Technician
                  50+ Posts
                  • Oct 2012
                  • 82

                  #9
                  Re: Bizhub 200 Paper Tray Message

                  JR2ALTA let us know what worked when you get it working.

                  Comment

                  • pepper38_cnd
                    Field Service Manager
                    Site Contributor
                    1,000+ Posts
                    • Aug 2005
                    • 1076

                    #10
                    Re: Bizhub 200 Paper Tray Message

                    Cracked paper tray? Front right corner. Install reinforcing plate 4030P00100 and replace the tray latch.
                    Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
                    Now into Ip TV KODI Boxes

                    Comment

                    • Darren King
                      copiertech
                      500+ Posts
                      • Jul 2007
                      • 652

                      #11
                      Re: Bizhub 200 Paper Tray Message

                      My money is on the registration clutch.

                      Comment

                      • JR2ALTA
                        Service Manager
                        Site Contributor
                        1,000+ Posts
                        • Feb 2010
                        • 2002

                        #12
                        I brought registration clutch, sensor assembly and main board.

                        It was not the clutch. Feed one sheet and screen read "pull out selected tray and load paper".

                        To be sure I ran machine with one sheet in cassette and the proper message appeared "replenish paper".

                        Replaced the main board next and she ran all day. Didn't need to mess with that silly ass sensor box.

                        Thanks guys

                        Comment

                        • JR2ALTA
                          Service Manager
                          Site Contributor
                          1,000+ Posts
                          • Feb 2010
                          • 2002

                          #13
                          I brought registration clutch, sensor assembly and main board.

                          It was not the clutch. Feed one sheet and screen read "pull out selected tray and load paper".

                          To be sure I ran machine with one sheet in cassette and the proper message appeared "replenish paper".

                          Replaced the main board next and she ran all day. Didn't need to mess with that silly ass sensor box.

                          Thanks guys

                          Comment

                          • MAD0RAM
                            Technician
                            50+ Posts
                            • Oct 2012
                            • 82

                            #14
                            Re: Bizhub 200 Paper Tray Message

                            Thats why we get paid the big bucks. Our service manuals and solution data bases are not always the final solution.

                            Comment

                            • Mr. Joshua
                              Technician
                              Site Contributor
                              • Nov 2011
                              • 31

                              #15
                              Re: Bizhub 200 Paper Tray Message

                              Thanks for the update. I would have bet on the reg clutch. I will add this to my notes!

                              Comment

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