error code E04-1 DP6010

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  • thienquansgs
    • May 2025

    #1

    error code E04-1 DP6010

    hello ! i am a technical ricoh. my copy is panasonic DP 6010 .i see problem arlam E04-1. i was check thermistor ,thermotas , lamp ,and connect all good. when i switch power on then lamp fuser to open about 3 second and off concomitant arlam error code E04-1. i can't enter mode simulation with key "funtion + original size + 3 " in service handbook .what to do? please give me one solution good . thanks everybody .
  • hosennet
    Trusted Tech
    • Mar 2007
    • 145

    #2
    Check Points
    1. Fuser Thermistor is dirty.
    2. Thermistor position is incorrect.
    3. Fuser temperature is low. (Adjust F6-31)
    4. Thermistor is defective.
    5. Fuser Lamp connector is disconnected.
    6. Fuser Thermostat is defective.
    7. Fuser Lamp is defective.
    8. HTC PCB connector is disconnected.
    9. HTC PCB is defective

    Comment

    • thienquansgs

      #3
      help me please !!!!

      Originally posted by hosennet
      Check Points
      1. Fuser Thermistor is dirty.
      2. Thermistor position is incorrect.
      3. Fuser temperature is low. (Adjust F6-31)
      4. Thermistor is defective.
      5. Fuser Lamp connector is disconnected.
      6. Fuser Thermostat is defective.
      7. Fuser Lamp is defective.
      8. HTC PCB connector is disconnected.
      9. HTC PCB is defective
      thanks hosennet was help me !!! i think that is fuser temperature is low because when i switch power on then lamp light about 3s and off .but i don't know why i can't enter mode simulation.i have service handbook but i can't enter mode .

      Comment

      • just a tech
        Service Manager

        250+ Posts
        • Jan 2007
        • 332

        #4
        press "function"..while holding down "function"-- press "original size"..while holding down "function" and "original size"-- press the #3 on the #pad.. to exit menu mode press "function" and while holding it down press the "clear" button...

        Comment

        • thienquansgs

          #5
          i don't complete . please help me !!!

          Originally posted by just a tech
          press "function"..while holding down "function"-- press "original size"..while holding down "function" and "original size"-- press the #3 on the #pad.. to exit menu mode press "function" and while holding it down press the "clear" button...


          thanks you ! i was enter mode possible . and press f6 continue 31 and ajustment from 0 --> 15 but can't complete. if themistor ,thermotast ,and lamp is disconnect then lamp don't light. but lamp light about 3s then off .i do careful that it. phease help me.

          Comment

          • yakyitz
            Trusted Tech

            100+ Posts
            • Nov 2007
            • 242

            #6
            e4-01 error code

            please read the attached bulletin an update if your machine serial number is within range of those affected machines
            Attached Files

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