swt
12-12-2012, 10:46 AM
We use trays 3 and 4 to print letters with attached membership cards and have been successfully printing single-sided although this requires paper to be loaded in a specific orientation to prevent attached card causing a jam. The trays need to be set to Thick 2 or they'll jam.
We'd now like to add more text to membership letters resulting in a second page but I can't get it to print duplex correctly. When I try I end up with various combinations but usually printing page one upside down on the reverse.
I have spoken to a Konica engineer who was surprised that it would work at all with Thick 2 expecting duplex to be greyed out above 131gm. He did suggest trying flip on long/short edge but this hasn't resolved it. It looks like what we want to achieve is not possible without printing one side then manually flipping over for page two - and even then I expect we'll get the jam issue - but I thought I'd check here in case anyone has a different suggestion.
Thanks,
Michael
We'd now like to add more text to membership letters resulting in a second page but I can't get it to print duplex correctly. When I try I end up with various combinations but usually printing page one upside down on the reverse.
I have spoken to a Konica engineer who was surprised that it would work at all with Thick 2 expecting duplex to be greyed out above 131gm. He did suggest trying flip on long/short edge but this hasn't resolved it. It looks like what we want to achieve is not possible without printing one side then manually flipping over for page two - and even then I expect we'll get the jam issue - but I thought I'd check here in case anyone has a different suggestion.
Thanks,
Michael