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b3p0
01-02-2013, 08:14 PM
We have about a half dozen or more of these machines out in the Field, I've had 3 of them get hot enough to deform the Fuser exit sensor arm, then jam and throw codes, and a handful of other bust off the M3 door. Kinda like the c350/C450 M2 door busts off right at the hinge.

Is there anywhere that anyone knows of that I can get replacement parts for the fuser? I hate to keep buying and replacing the fuser for a $2 part, and i'm sure were not the only ones that have run into this.

Any input is appreciated!

EarthKmTech
01-02-2013, 09:03 PM
the fusing exit sensor warps on machines with excessive powersave timeouts.

Broken door = user error as excessive force has been applied removing a jam. Customer pays for a new fuser, unless its been baked over a long period of time due to the above.

b3p0
01-04-2013, 02:10 PM
I found the sensor arm, looks like Konica part number : 4038-5728-05

b3p0
01-04-2013, 02:10 PM
Konica Minolta 4038-5728-05 Fuser Actuator, Genuine (B0883) (http://www.precisionroller.com/4038-5728-05-for-konica-minolta/details_pn_56501.html)

EarthKmTech
01-04-2013, 09:00 PM
I think i have changed that actuator before in the distant past.

I may of felt sympathy for a not for proffit charity customer before and swapped over that door off a fusing unit that was in the recycling bin too. The rules for us were very strict and that was always a chargable "offence".

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