View Full Version : CQ bh160 incorrect t/c
JR2ALTA
01-03-2013, 08:52 PM
message of incorrect t/c (toner cartridge) swapped oem drum and toner, cleaned as needed. still get message periodically
laid back customer doesn't mind reseating, or rebooting but I'd like to get a handle on it if anyone has seen this.
thanks in advance
EarthKmTech
01-03-2013, 09:26 PM
From memory, the official method is to hold down the stop button while powering on the machine to clear this error.
However, when i see it, I also ensure the contacts are clean on both the "T/C" and the machine, and just at the point the cartridge lowers when closing the door, i stop closing the door and push the "T/C" downwards good and proper manually and then close the door.
Also make sure at idle the memory is at 100% anything less after a fresh power on and there are no faxes stored in memory means the memory contains corrupt fax data and a DRAM clear is required. (more prevalent on the F2900/3900, but also occurs on these and everything up to the B163 series) Strange behavior results from this alone.
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01-04-2013, 03:00 AM
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Hansoon
01-04-2013, 03:52 AM
Its this terminal getting dirty inside and/or having warped contacts. Just solder a resistor as shown in the picture and machine believes that a unit is present.
Hans
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