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rasman67
01-04-2013, 04:49 PM
I have a BH C650 that is back grounding magenta on every copy. I have replaced the IU with no change. The whole page is magenta see the attachment. If anyone could help I would appreciate it.

Thanks in advanced

Kidaver
01-04-2013, 05:21 PM
What do the internal test prints for each color look like in the service mode?

rasman67
01-04-2013, 05:52 PM
black is fine but all other colors have the same back ground.

Thanks again

Kidaver
01-04-2013, 08:12 PM
Check your values in Level History 2 and see if they are all in a similar range. If one is way off which would likely be the magenta value and you've replaced the IU, then you'll prolly look at replacing a board. If they all seem fine you are probably looking at a PH unit.

KM7155
01-06-2013, 12:16 PM
is there any warning sign on the touch screen i.e P8, P21....

i have this problem on C352, the problem is the ribbon cable from drive board to the main control board
faulty.

Synaux
01-07-2013, 08:52 PM
is there any warning sign on the touch screen i.e P8, P21....

i have this problem on C352, the problem is the ribbon cable from drive board to the main control board
faulty.

I was about to suggest checking the ribbons/cables. You might be looking at a board replacement though...

Itsthepaper
01-08-2013, 04:57 AM
If all else fails replace HV.

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