km7416cg marking paper size error after the copy gets out

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  • juve
    Technician

    50+ Posts
    • Dec 2012
    • 86

    #1

    km7416cg marking paper size error after the copy gets out

    hello
    during a normal testing(copy run) on a km7416 i had a problem,every now and then it started marking 'caution paper size error'after the copy gets out.

    i cleaned the take up feed roller and also the seperation pad,but it continued doing the same problem.
    i noticed that it makes it the most when i reuse the copy paper from both sides,but there was times also that done this problem with new paper.
    any suggestions please?
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