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map651
01-22-2008, 06:47 PM
I do some of the basic troubleshooting for our copiers and I came across this error after removing a paper jam (accordian style) at the exit of the drum unit. I had to remove the drum unit to get all of the paper out. After powering back up everything looks ok. When I make a copy I get the f-28-2 error. When I open the front door there is paper about half way out of the drum unit.
This copier just came in a couple of months ago from another division and we did not renew the contract. . .yet!

Is this an easy fix or something for a Konica tech?

Thanks

Luther
01-22-2008, 07:07 PM
Shorting transfer corona,either shorting or broken wire, if it is shorting replace the entire assembley.it can also be the contact block on the duplex door, either way i would call a qualified tech,hope this helps

map651
01-22-2008, 08:03 PM
Thanks Luther,
I'll probably switch the contracts from one of my older copiers to this one and call a tech.
Thanks again for the info on the copier.

shannon09
01-23-2008, 12:45 AM
sounds like you broke the tx cw when digging around in there, or displaced the tx unit, call a tech, its expensive digging round in there:)

SupertechNCISpfld
01-23-2008, 10:57 PM
NCI Business Systems, Inc 1-800-383-4628 (http://www.ncibsi.com)

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