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wseyller
02-08-2013, 01:55 AM
There is no error code. Tray 2 will not lift. Inserting tray 2 properly changes state of tray set sensor to 1. Tried swapping complete paper size sensing board with tray 1. Problem stays with tray 2. I checked voltage at on the pwb-a board for M8 motor and did the same for tray 1's M7 motor. It get 24V for M7 but I get nothing with M8. I put probes on connector while I opened then closed tray. I replaced pwb-a board and have same issue. Also replace the paper size sensing board complete with harness for tray 2 and I also replaced the whole tray. Then upgraded firmware. Nothing changed. What else is left. Power supply? If bad power supply wouldnt other things like tray 1 lift fail to work.

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MAD0RAM
02-08-2013, 10:44 AM
See if you can select tray two to copy if it tries to copy then has a misfeed/jam without feeding, Check the tray lift sensor in the feed housing for paper scrap blocking sensor.

fixthecopier
02-08-2013, 11:17 AM
I have had the tray not lift because one of the photocells on the feed assembly was bad and confused the machine. change them both and try.

mo0651
02-08-2013, 02:32 PM
swap the lift motors between trays.

wseyller
02-08-2013, 05:55 PM
Simple fix. Take up roller did not come down far enough to actuate sensor. Theory manual and support didn't help at all. Had me chasing the wrong sensors.

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