auth. device not detected - KMC550
Hi all,
put a refurbished C550 machine into a customer, on the front screen is a error message regarding some kind of authorization device that is no longer connected to the machine. (finger vein scanner) we have authorized printing set up, and you have to click a tab at the top to go to the login screen. the homescreen is a different tab that is related to the auth. device.
so i pose the question to all you copier techies.... how do we remove/turn off the setting that is telling the machine to look for this external auth. device?
a quick answer would be helpful.
quite urgent!
cheers
Carlos
put a refurbished C550 machine into a customer, on the front screen is a error message regarding some kind of authorization device that is no longer connected to the machine. (finger vein scanner) we have authorized printing set up, and you have to click a tab at the top to go to the login screen. the homescreen is a different tab that is related to the auth. device.
so i pose the question to all you copier techies.... how do we remove/turn off the setting that is telling the machine to look for this external auth. device?
a quick answer would be helpful.
quite urgent!
cheers
Carlos
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