PDA

View Full Version : auth. device not detected - KMC550


Custom Search


CarlArmitage
02-20-2013, 12:22 PM
Hi all,
put a refurbished C550 machine into a customer, on the front screen is a error message regarding some kind of authorization device that is no longer connected to the machine. (finger vein scanner) we have authorized printing set up, and you have to click a tab at the top to go to the login screen. the homescreen is a different tab that is related to the auth. device.

so i pose the question to all you copier techies.... how do we remove/turn off the setting that is telling the machine to look for this external auth. device?

a quick answer would be helpful.
quite urgent!

cheers

Carlos

EarthKmTech
02-20-2013, 12:46 PM
you turn it off in service mode.

Sorry, I cbf listing the instructions right now, been a busy day ;)

CarlArmitage
02-20-2013, 12:51 PM
appreciate that your busy, any idea where? searched high and low?

Avskrap
02-20-2013, 01:12 PM
IIRC, Stop - 9 in service mode, Management Function Choice to "UnSet".

CarlArmitage
02-20-2013, 01:27 PM
Thanks avskrap!
apprecate it!

JustManuals
02-20-2013, 05:59 PM
This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from:

http://www.justmanuals.com


Paul@justmanuals.com

Custom Search