[Dead] Konica Minolta C550 Won't boot

[DallasTech]

Hey guys, We just had a delivery company move a copier for us and I went to set it up and the copier doesn't want to boot. As soon as power is turned on the Orange and Blue LED on the front of the machine come on and the Main Board fan spins, but that's it.

So far I've tried:
Known good memory
Disconnecting ADF, Finisher, and fax accesories
Checking NVRAM connection and reseating NVRAM

Any input would be greatly appreciated.

[DigiMan]

Re: Konica Minolta C550 Won't boot

CF card?

[DallasTech]

Re: Konica Minolta C550 Won't boot

i don't believe it has one. I have only used a CF card to flash firmware on these machines.

[JustManuals]

Re: Konica Minolta C550 Won't boot

This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


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Paul@justmanuals.com

[dshiels_17]

Re: Konica Minolta C550 Won't boot

Hey guys, We just had a delivery company move a copier for us and I went to set it up and the copier doesn't want to boot. As soon as power is turned on the Orange and Blue LED on the front of the machine come on and the Main Board fan spins, but that's it.

So far I've tried:
Known good memory
Disconnecting ADF, Finisher, and fax accesories
Checking NVRAM connection and reseating NVRAM

Any input would be greatly appreciated.

Try main pwr off, unplug mfp, physically disconnect hard drive, plug in mfp, reboot. If mfp boots to code, enter service mode and disable hdd.

[dshiels_17]

Re: Konica Minolta C550 Won't boot

Hey guys, We just had a delivery company move a copier for us and I went to set it up and the copier doesn't want to boot. As soon as power is turned on the Orange and Blue LED on the front of the machine come on and the Main Board fan spins, but that's it.

So far I've tried:
Known good memory
Disconnecting ADF, Finisher, and fax accesories
Checking NVRAM connection and reseating NVRAM

Any input would be greatly appreciated.

Try main pwr off, unplug mfp, physically disconnect hard drive, plug in mfp, reboot. If mfp boots to code, enter service mode and disable hdd.

Reflash the firmware and check MFP and PRCB if you see led lights active on the boards(check if 5 and 24V supplied).

[rrrohan]

Re: Konica Minolta C550 Won't boot

Bad RAM.

Ive had it in the past where it wouldnt even display anything on screen.

If you get the boot logo id say its either HDD has failed, NV RAM is corrupted orMFP Board is dead.

[DallasTech]

Re: Konica Minolta C550 Won't boot

Thanks everyone (minus Paul) for all the help. It was a combination of the memory (new memory was booting, but freezing at copy screen), so I replaced the hard drive and reseated the control panels cables and it started working. Thanks again for all the help.