PDA

View Full Version : Jamming every 46 pages on C6501


Custom Search


seniortech
05-01-2013, 05:33 PM
I have a C6501 that is jamming exactly every 46 pages (92 Images) on SRA3 duplex, only when printing from Fiery each time generating jam code J-9301. If you run several hundred test prints 16 using SRA3 media from the engine there are no jams at all so this virtiually eliminates a problem with the engine With A3, A4 media etc there are no problems. This customer only does variable data printing, and one thing I have noticed is that the available memory on the machine drops to something lilke 15-20% during a run so I am thinking memory control board, hard drives etc but cannot be 100% sure, firmware has been re-flashed. The jamming at 46 pages really has me stumped, has anyone ever seen this or have any ideas.

Thanks

JustManuals
05-01-2013, 06:23 PM
This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads (http://www.justmanuals.com)


Paul@justmanuals.com

seniortech
05-07-2013, 04:51 PM
Anyone, any thoughts?

Itsthepaper
05-07-2013, 07:13 PM
Did you take a look at the bulleting regarding J-9301 jam codes when duplexing? Check it out.

seniortech
05-07-2013, 10:49 PM
Could not find anything on this jam code, do you have the bulletin no?

Itsthepaper
05-08-2013, 12:42 PM
20649

Here you go sir.

seniortech
05-08-2013, 02:08 PM
Thanks for this, however everything on this bulletin has already been tried...

Custom Search