kronical
05-21-2013, 03:46 PM
Hey guys, got a weird one that needs some special attention.
Cust has a bizhub 750 and is trying to set up smb scanning directly to workstation shares. Here is where it gets weird.
Setting up the onetouch to scan to the pc by IP address works fine. However by IP is not desireable for obvious reasons.
When setting up the onetouch by hostname, a 'Server Connect Error' occurs.
Before the flood of obvious suggestions,
DNS is configured on the device and working (smtp hostname scanning works, device able to ping the workstation by hostname)
Workstation is XP client, share correctly configured with correct permissions (works by IP just not hostname) and accessible via hostname from other PCs.
The only thing I can think of is a domain/workgroup issue, as the device cannot take a domain. Can not use domain as the workgroup on the device as the domain exceeds the available characters on the device.
Any network/IT gurus out there that have seen this or have any ideas where to go with this?
Cust has a bizhub 750 and is trying to set up smb scanning directly to workstation shares. Here is where it gets weird.
Setting up the onetouch to scan to the pc by IP address works fine. However by IP is not desireable for obvious reasons.
When setting up the onetouch by hostname, a 'Server Connect Error' occurs.
Before the flood of obvious suggestions,
DNS is configured on the device and working (smtp hostname scanning works, device able to ping the workstation by hostname)
Workstation is XP client, share correctly configured with correct permissions (works by IP just not hostname) and accessible via hostname from other PCs.
The only thing I can think of is a domain/workgroup issue, as the device cannot take a domain. Can not use domain as the workgroup on the device as the domain exceeds the available characters on the device.
Any network/IT gurus out there that have seen this or have any ideas where to go with this?