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DOE
06-13-2013, 03:25 PM
hi i installed a samsung 4729. the customer says all is fine except when they do a preprinted check it comes out about a quarter inch above the lines. their quickbooks are 2011, could it need updated or can i make this adjustment on copier. thanks

blackcat4866
06-14-2013, 01:45 AM
I'm not familiar with the 4729, but if its like most tabletop Samsungs the jam timing is very loose. That is to say that the paper can feed up to 20mm late and not call a jam. Cleaning or changing feed rollers could resolve this for you. =^..^=

JustManuals
06-14-2013, 07:45 PM
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