reo IC 304 doesn't connect to KM 6500

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  • printduthu
    Technician
    • Jan 2013
    • 36

    #1

    reo IC 304 doesn't connect to KM 6500

    Hi ,

    I have new reo IC 304 and install it with KM C6500 (vesion Image Control I1 -> A03U0Y0-00I1-G00-41), after the reo 304 finished starting everything is Ready , but the "Controller" button on KM 6500 still hide .
    How is it ? I need upgrade Firmware to 6.0 ?
  • methogod
    Senior Tech

    Site Contributor
    500+ Posts
    • Dec 2008
    • 915

    #2
    Re: reo IC 304 doesn't connect to KM 6500

    did it have a internal controller? or fiery?

    why is the ic304 new?

    Comment

    • printduthu
      Technician
      • Jan 2013
      • 36

      #3
      Re: reo IC 304 doesn't connect to KM 6500

      Originally posted by methogod
      did it have a internal controller? or fiery?

      why is the ic304 new?
      I used Fiery 303 before but I have just bought a reo 304.

      Comment

      • methogod
        Senior Tech

        Site Contributor
        500+ Posts
        • Dec 2008
        • 915

        #4
        Re: reo IC 304 doesn't connect to KM 6500

        what version is the Creo at?

        shouldbe at 2.1 or at least 2.0 anything older and your going to have issues.

        also your firmware needs to be upto date on the copier.


        The C6500 is older, the IC304 is made for the C6501, if you firmware is dated it wont know how to look for it.


        when you connect them both, do you get the NETWORK icon just below, where it says "printer warming up", "printing" or "adjusting".....

        that tells you if the MPF see's the controller.


        i have the iso for the creo and patches that you may need. I also have the firmware if you know how to do it, i can post it for you.

        let me know.

        Comment

        • printduthu
          Technician
          • Jan 2013
          • 36

          #5
          Re: reo IC 304 doesn't connect to KM 6500

          Originally posted by methogod
          what version is the Creo at?

          shouldbe at 2.1 or at least 2.0 anything older and your going to have issues.

          also your firmware needs to be upto date on the copier.


          The C6500 is older, the IC304 is made for the C6501, if you firmware is dated it wont know how to look for it.


          when you connect them both, do you get the NETWORK icon just below, where it says "printer warming up", "printing" or "adjusting".....

          that tells you if the MPF see's the controller.


          i have the iso for the creo and patches that you may need. I also have the firmware if you know how to do it, i can post it for you.

          let me know.
          When I connected reo 304 in to C6500 and C6501 the Status says "Ready" when you do anything with Copier like : open tray, open door or adjustment... the reo shows you know, both C6500 and c6501 is the same "Controller" button on copier hide (I tried connect to KMc6500, C6501, Ikon CPP650 ans Oce S650 is the same ) reo starting up good and have no error it can see all operations copier which it connected . any problem with the cable , I used the long black original cable .
          I don't know the version reo 2.0 or 2.1 but I upgrade KM firmware from 41 to 60 and 70 the "controller" button still hide.

          if you have the iso for reo and patches please help me for this issue ?

          Thank you,

          Comment

          • methogod
            Senior Tech

            Site Contributor
            500+ Posts
            • Dec 2008
            • 915

            #6
            Re: reo IC 304 doesn't connect to KM 6500

            i would reload creo software...

            where are you located?

            Comment

            • printduthu
              Technician
              • Jan 2013
              • 36

              #7
              Re: reo IC 304 doesn't connect to KM 6500

              Originally posted by methogod
              i would reload creo software...

              where are you located?
              i'm in china. How to reload creo software? I have just checked my creo IC_304_V2.0 Date 22 May 2008.
              Last edited by printduthu; 06-17-2013, 02:14 AM.

              Comment

              • methogod
                Senior Tech

                Site Contributor
                500+ Posts
                • Dec 2008
                • 915

                #8
                Re: reo IC 304 doesn't connect to KM 6500

                pm me your email...

                Comment

                • ofiexpertos
                  Technician
                  • Nov 2012
                  • 10

                  #9
                  Re: reo IC 304 doesn't connect to KM 6500

                  Hello,
                  I have an IC304 and a IKON CPP650.
                  I need system software for my IC304 because the hdd has crashed.
                  Can anybody provide me the software please?
                  Thanks in advance for your help.

                  comercial@ofiexpertos.com

                  Comment

                  • dljorg
                    Technician

                    50+ Posts
                    • Sep 2009
                    • 93

                    #10
                    Re: reo IC 304 doesn't connect to KM 6500

                    C6500 with Fiery IC303 or IC305 controller the controller button on the machine screen is active.

                    C6500 with Creo IC304 the controller button stays off - this is normal.

                    Copier firmware current version is 70. Download is available from KM support website. Creo will produce magic results with copier firmware less than version 60.

                    Comment

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