bizhub 250

[copyman]

Message to replace toner btl even though new oem toner was put in. Toner motor / assembly isn't turning btl? I have several of these in the field and never seen this before. Does the toner motor or something else go bad in these?
Thanks

[fixthecopier]

I would remove the covers to watch the system run. I have had an e clip come off the drive pack, causing the bottle not I to turn, because 2 gears were not connected.

[JR2ALTA]

Check for tape residue on bottle hole

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