Methmann
07-17-2013, 12:51 PM
Hey Mates
We have a customer, who have bought an used Bizhub C353 from another company.
When they push "Scan/Fax" button on the panel, the machine says "Unable to connect to AUTH device". But they have not such a device, so how can we deactivate that function?? We have tried an "Data Clear" from service mode. But it didnt help.
Hope to hear from you.
Thanks in advance :-)
We have a customer, who have bought an used Bizhub C353 from another company.
When they push "Scan/Fax" button on the panel, the machine says "Unable to connect to AUTH device". But they have not such a device, so how can we deactivate that function?? We have tried an "Data Clear" from service mode. But it didnt help.
Hope to hear from you.
Thanks in advance :-)