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kuby
07-24-2013, 06:10 PM
Have a customer that called and having problems with faint copies (color&black), drums look good, has plenty of toner. Do not normally work on these and was hoping for some guidance. Thanks

copier addict
07-24-2013, 06:39 PM
If just copies are faint, and prints are ok, I would check the optics. If copies and prints are faint, check life counters and replace as needed. Transfer belt and transfer roller are possible culprits.
Hope this helps

kuby
07-24-2013, 06:42 PM
There do not have it hooked up as a printer so I can not check that. It is just used as a copier. Thanks

copier addict
07-24-2013, 07:13 PM
You can do an internal print. Press "utility/counter" touch "User settings" touch "Printer settings" touch "Print reports" touch "Demo page" and press start.

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