View Full Version : c554 j99-01 and j3205 jams
faultman
08-08-2013, 12:09 AM
Hello Guys
really struggling with a C554 thats jamming j99-01 and j32-05 every few copies, its on latest firmware and is doing it from all trays....anybody have any ideas
thank you
JustManuals
08-08-2013, 03:05 AM
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mikeena
08-08-2013, 06:04 AM
im sorry if this don't help
Jam code 99-01 may be indicated
When Image Stabilization is performed on a machine that the [Image Stabilization Setting] is set to [Black Priority] from [Standard].
Note : [Service Mode] g [System 2] g [Image Stabilization Setting]
[Standard] (default setting), [Color Priority] or [Black Priority] can also be selected.
When feeding from the PC-410.
During a paper feed retry.
Solution
When Image Stabilization is performed
CAUSE: Firmware update required.
SOLUTION: As an immediate workaround, please set the [Image Stabilization Setting] to other than [Black Priority] then turn OFF/ON the main power switch.
There is firmware to prevent the jam code from occurring. Please access the Download Selector or One-Stop Product Support, then download and install
special firmware version GC1-65.
Note : Prior to installing the firmware, please refer to the attached Program Release Information.
When feeding from the PC-410
CAUSE: Too much play in the spring clutch assembly.
SOLUTION: Please install washer (p/n 12QV40650) on the spring clutch assembly. See the attached photo for the exact location of the washer.
During a paper feed retry
CAUSE: Firmware update required.
SOLUTION: Please install Program Maintenance Release 3 firmware version G00-68. Please access the Download Selector or One-Stop Product Support,
then download and install the firmware.
Note : Prior to installing the firmware, please refer to the attached Program Release Information. To view the PDF, you may need to download a free copy
of Adobe Reader®.
habik
10-04-2013, 11:14 AM
Are you using Fiery as well ? `Either way a Printer controller indicates that the job has been stopped due to differentiation in paper size or weight.
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