Methmann
09-23-2013, 01:53 PM
Hi m8īs
I have a strange problem with a C353.
It makes background with all the colours, for example, if the customer prints a page with white background and black text. The printed page comes with brown-grey background and white-red flickering text. It happens with both print and copy.
I recommended the customer to turn off the machine and remove it from power outlet, and reinsert and power up after 1minute. First try, the display wont show anything and the start button was orange. Then he turned off and on again, this time, the machine started and showed ready to copy, but he couldnt do anything, it did not react when he pushed the buttons, it has freezed. He powered off and on again for a third time, and this time, it did started up normally, but it still makes background and it is not easy to see what he is printing, its so flickered.
Do any of you have an idea of what to do?
Here is an example, the background is more brown in reality:
http://i1274.photobucket.com/albums/y425/Methmann86/S45C-213092315020_zps84cacde6.jpg
Thanks in advance :)
I have a strange problem with a C353.
It makes background with all the colours, for example, if the customer prints a page with white background and black text. The printed page comes with brown-grey background and white-red flickering text. It happens with both print and copy.
I recommended the customer to turn off the machine and remove it from power outlet, and reinsert and power up after 1minute. First try, the display wont show anything and the start button was orange. Then he turned off and on again, this time, the machine started and showed ready to copy, but he couldnt do anything, it did not react when he pushed the buttons, it has freezed. He powered off and on again for a third time, and this time, it did started up normally, but it still makes background and it is not easy to see what he is printing, its so flickered.
Do any of you have an idea of what to do?
Here is an example, the background is more brown in reality:
http://i1274.photobucket.com/albums/y425/Methmann86/S45C-213092315020_zps84cacde6.jpg
Thanks in advance :)