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crazyookie
02-26-2008, 11:00 PM
I have a Bizhub C550 color copier. We are running windows XP and whenever we print from powerpoint, it freezes our computers? Anyone have a fix for that?

Thanks! Lisa

twinax
03-03-2008, 09:07 PM
Hi,

Could you print from another MS pack office like Word ? (try to paste one page of your PPT into word and print it)

Do you have an image as a background into your power point?

Try to print only one page , if that's printing, I think that the power point is too heavy (long time to spool, and RIP) too much image and details (wordart, photo...)

regards,

crazyookie
03-03-2008, 09:15 PM
Thanks, I will give it a try!

mikeena
03-03-2008, 10:21 PM
what you might also try to do is only print part of the powerpoint. not the whole thing. like one slide that way you can pin point if it is powerpoint. i would say most likely there is a setting causing this issue to happen on the computer and not the 550.

laserman06
03-03-2008, 11:30 PM
Check to make sure that "Popup Authentication Dialog when printing" box is checked under the Settings tab in the driver Properties. Let me know if this works for you.

Blessings,

Rob

Haroldbfix
03-04-2008, 02:07 AM
Try printing from another computer?
How about using a different driver.

JSC
03-14-2008, 06:15 PM
I have a Bizhub C550 color copier. We are running windows XP and whenever we print from powerpoint, it freezes our computers? Anyone have a fix for that?

Thanks! Lisa
Update the firmware to v88, its a known fault

Haroldbfix
03-17-2008, 03:42 AM
Update the firmware to v88, its a known fault

JSC is correct the latest firmware reolves this issue. I just saw this fix while looking for a fix for a different problem.

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