Help me, Konica C6500 error C-2451 with line speed 2 /Y max vale = 255

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Hello,

I have a problem with konica C6500 error code C-2451 on line speed 2, 3

When I run Toner Density Sensor (Sensor output check) with Y on line speed 1 => value normal ~ 130

But, I run this with line speed 2 and 3 => value = 255 (max value) then machine error code C-2451 and shut down.

How I do solve this problem, hope someone help me.

Thank you very much.

[Mick01]

Hi,
firmware would be a good starting point. I know this issue occurs with early firmware. you still could have a developer unit issue.
update firmware, if it is not resolved replace Y dev and dev unit.

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