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carol53
10-21-2013, 08:08 PM
I am a KM tech and have a customer with a Bizhub C20 that is intermittently producing blank copies whether the machine is printing, faxing or copying. If you remove the black IU and reseat it everything works again for a long time. Then it will do this again. Tech support suggested the MFP board needed to be replaced. Did that and the issue still comes up. I am wondering if this is an HV problem. There are 2 HV units. If anyone has had this problem and solved it I would be happy to know what you did.....thanks

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