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Don N.
10-22-2013, 11:25 PM
Customer scans 30 page b/w original with same settings, (auto color, 200x200) searchable pdf off vs. on. Time is under 30 seconds to complete when off vs. over 40 min. still sending when on. I can send 1 page with searchable pdf on and it arrives almost immediately. Not sure how many pages will work, but tested 15 pages and 10 min. later, still not complete. File does show in scan folder 0 bytes, then grows in size, 240kb in 5 min., 1.4mb after 20 min. but had to give up because meanwhile all print jobs are affected-tremendously slowed. If I delete the scan job in job list, after about 30 sec. all the delayed print jobs come in like normal, very fast. OCR license and English dictionary have to be there to do even 1 page. I re-seated both memory chips but suspect a bad 1GB mem upgrade chip. Customer can scan without OCR, then OCR their docs way faster with Adobe Acrobat Pro. on their PC. Appreciate any ideas!

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