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123eprint
11-08-2013, 07:44 PM
Hi I just got a Konica C352 (http://rd.bizrate.com/rd?t=http%3A%2F%2Ftmx.tonermax.com%2Fproduct%2FMIN OLTA%252DTN310K%252DTONER%252DBLACK%2F4053%252D403 %2F28948%2F%3Futm_source%3Dbizrate%26utm_medium%3D feed%26utm_campaign%3Dfeed&mid=137993&cat_id=444&prod_id=5395881616&pos=0&rf=af1&b_id=17&bamt=a5fedf14fd8fec0d&ppr=0c5302d942a5fe51&oid=5395881616&country_code=US&atom=10036&bid_type=0&cobrand=1&af_assettype_id=12&af_creative_id=8&af_id=6784) printer and need to change the paper size to a custom settings but the printer driver does not let me change them. I am including a link to a screenshot. As can be seen the settings are dim and can't be changed in the box on the right. Any help would be greatly appreciated. I am using version 03.01.01.00
Thanks

Screen Shot link http://s1085.photobucket.com/user/12...a/eer.jpg.html (http://s1085.photobucket.com/user/123ebikes/media/eer.jpg.html)

TheOwl
11-12-2013, 05:25 AM
Instead of going "File > Print" and attempting to change the settings, go into Print Driver > Printing Preferences and make your changes here.

If you still can't do this, then go into Configure > Auto Obtain Setting (or Acquire Settings) and untick Auto > Ok > Apply. Than try again.

Setright
11-12-2013, 02:10 PM
Might be worth trying to cahnge the paper source from Auto to Mult-Purpose/Bypass.

JustManuals
11-12-2013, 06:55 PM
​RTFM.

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