Mitch Barron
11-29-2013, 07:01 AM
Good morning great people of the Copier world!
Got a great one for you all this morning. I have been fooling around with a c35 all week. It has been saying, every other printout, that there is a jam when there is no jam. I can send a job to the machine and before the machine even makes a noise it comes up with the jam error. I then have to open the right hand side door and close it then it prints. This happens using every tray. I have, so far, changed all the pickup rollers on every tray and the universal tray and updated the firmware to the newest stand and the error remains. Hoping someone has a tip for me to try next?? I'm not sure what to do next. If anyone has a tip it would be greatly appreciated! Thanks!! Have a great weekend!!
Mitch
Got a great one for you all this morning. I have been fooling around with a c35 all week. It has been saying, every other printout, that there is a jam when there is no jam. I can send a job to the machine and before the machine even makes a noise it comes up with the jam error. I then have to open the right hand side door and close it then it prints. This happens using every tray. I have, so far, changed all the pickup rollers on every tray and the universal tray and updated the firmware to the newest stand and the error remains. Hoping someone has a tip for me to try next?? I'm not sure what to do next. If anyone has a tip it would be greatly appreciated! Thanks!! Have a great weekend!!
Mitch