bizhub c652 Problem with fuser roller (Rubber comes out)

[occus]

[Avskrap]

Re: bizhub c652 Problem with fuser roller (Rubber comes out)

Is the customer running heavier stock? On normal settings? Or some kind of different kind of paper?

[occus]

Re: bizhub c652 Problem with fuser roller (Rubber comes out)

Hi Avskrap

Yes sometime 100-110g as normal paper and not as thick1 (needed for half folding), but i think thats ok in this low print volume. ?!

[EarthKmTech]

Re: bizhub c652 Problem with fuser roller (Rubber comes out)

I know this issue.

if the machines are used like a production machine and exclusively use Large paper doesn't even have to be thick, IE, A3 in the metric world, i dont know what yours is, the fuser rubber starts to crumble around 100 - 150k.

I tried everything, including lowering temperatures etc, even swapping the machine over for a new one and it still did the same thing on two machines being used in this manner. KM were of no assistance and we ended up selling them something else, sorry.

Its the way its being used and there is nothing you can do about it, thats the conclusion we came to.

Theres a reason production machines have decent fusers, unlike the toys fitted inside office machines.