View Full Version : Jamming Curious about a Jam in the input tray stopping the machine C8000

Custom Search

02-04-2014, 12:40 PM
Does anyone know why when we get a 1610 jam code (Tray 5 of PFU), the whole body shuts down. If the paper's not coming out of the tray I don't see why the machine can't finish the prints that are already in the main body.

Any light that could be shed on this would be greatly appreciated

02-07-2014, 10:15 AM
That's how all the KMs work.
It's to protect the machine, according to KM. Haven't really had anyone tell me exactly why, more like "It is how it is".

02-10-2014, 03:09 AM
It's to protect the machine

That's what I tell my customers. I did read that some HP printers/MFP's can clear out some paper near the exit before stopping for the jam.

The only real downside I can think of to stopping the whole machine for a jam in a tray, is that customers ring up saying it's jamming everywhere.

02-10-2014, 11:38 PM
This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:



Custom Search