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Motormount
03-10-2014, 05:04 PM
We have picked up a C360 with the EK-605 installed. I have triple-checked service mode and admin mode settings, even disabled and re-enabled Bluetooth, but Mobile/PDA does not appear in the System User Box. I searched the service manual and the user manuals for everything on Bluetooth and EK-605, as well as the KM knowledgebase, but no hints for this issue.
It appears the hard drive was formatted before we picked up this unit, but I don't think the Overwrite All Date was done, as there was still network information intact.
Any ideas?
Thanks.

CompyTech
03-10-2014, 07:17 PM
We have picked up a C360 with the EK-605 installed. I have triple-checked service mode and admin mode settings, even disabled and re-enabled Bluetooth, but Mobile/PDA does not appear in the System User Box. I searched the service manual and the user manuals for everything on Bluetooth and EK-605, as well as the KM knowledgebase, but no hints for this issue.
It appears the hard drive was formatted before we picked up this unit, but I don't think the Overwrite All Date was done, as there was still network information intact.
Any ideas?
Thanks.

I believe there is a device driver you have to load in service mode to enable the function. If the HDD was formatted the driver would be wiped out.

emujo
03-10-2014, 07:27 PM
There is no device driver for this...service mode/system2 to enable the Bluetooth settings. I would 1st check to verify you don't have anything turned on under billing settings, then ensure that what is installed is really a 605, not just the additional USB port. Emujo

emujo
03-10-2014, 08:19 PM
2433224332Hope this helps. Emujo

Not sure why it posted twice, but they are the same doc...

Motormount
03-10-2014, 08:39 PM
Yeah, I'm thinking it's an EK-604 and the installing tech was just hopeful when enabling Bluetooth. Since I have not actually seen the EK-605 or EK-604, and am unable to locate a picture or schematic, can anyone provide a description or distinguishing marks/labels?
Thanks again.

907tec
03-10-2014, 11:22 PM
IIRC, the 604 has two open USB ports while on the 605 one of the ports is used by a tiny USB Bluetooth adapter.

B0265
03-11-2014, 09:35 AM
The EK-605 have the chip in the picture mounted.
24338

Motormount
03-11-2014, 04:48 PM
Thanks for the image, B0265, that clears it up. It's a 604.
Thanks again.

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