wseyller
03-11-2014, 02:40 AM
I have a Bizhub 652 with an FS-526 finisher with SD-508 & PI-505.
Customer says they were using plain letter sized paper. With a long job after about 150 to 200 sheets it will jam.
In my test I used the paper passage test in service mode with tray 3. Initially I ran about 500 pages with no issue. Customer had a large job to due so I watch and after a larger number of pages it started jamming. I then ran the same test from service mode and it consistently did this in 5 tests.
I took a video of it:
http://www.youtube.com/watch?v=q154QPFOCNk&feature=share&list=UUE5bxa_T0xEGj9WuUwl7l4Q
To me it looks like the paper output rollers (the four rollers on top that come down to aid in pushing the set into the tray) are gradually decreasing it distance from the bottom exit rollers. Eventually to the point where the paper cannot get by.
After reading the theory manual it seems that the upper paper output rollers are either all the way up or they come all the way down to help push the paper out.
Any ideas. I don't have much experience on this particular model.
Customer says they were using plain letter sized paper. With a long job after about 150 to 200 sheets it will jam.
In my test I used the paper passage test in service mode with tray 3. Initially I ran about 500 pages with no issue. Customer had a large job to due so I watch and after a larger number of pages it started jamming. I then ran the same test from service mode and it consistently did this in 5 tests.
I took a video of it:
http://www.youtube.com/watch?v=q154QPFOCNk&feature=share&list=UUE5bxa_T0xEGj9WuUwl7l4Q
To me it looks like the paper output rollers (the four rollers on top that come down to aid in pushing the set into the tray) are gradually decreasing it distance from the bottom exit rollers. Eventually to the point where the paper cannot get by.
After reading the theory manual it seems that the upper paper output rollers are either all the way up or they come all the way down to help push the paper out.
Any ideas. I don't have much experience on this particular model.