View Full Version : Dead Machine Corrupted Fiery Controller
Ricadob18
03-25-2014, 05:32 PM
Hi guys.
Please my c6500 controller is corrupt and won't come up on the display screen.
I have the IC-408 software but whenever i try to run it it displays "insert disk 1".
Please what do i do?
All 4 machines have the exact same controller problem.:(
jotunn
03-25-2014, 06:59 PM
Call for service...
If you have trouble installing software on 4 controllers - it's not a problem with your controller but with your software or the way you are trying to install software.
Try to use pendrive for installation - you need to get USB Prep Tool 1.3.1 or higher, and using this tool create bootable pendrive for system installation.
TheOwl
03-25-2014, 10:42 PM
We actually have a clone of a working controller and find that it is normally quicker to simply re-image the drive with the clone we made from Acronis.
If you have a good machine in the field, ask the customer if it is ok to pull it offline for an hour and go out there and make a clone of the Fiery HDD. You can then use that to get your other machines running again, but don't forget to re-setup the Fiery as cloning another clients will transfer their settings to the other Fierys.
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