David Morrison
03-31-2014, 07:41 PM
I performed a firmware update on 6 previous machines with no problem whatsoever. Performed firmware update on 2 additional machines; no errors during update, but neither one will boot up anymore. Performed firmware update on another, no problem whatsoever. The first of the 2 that failed have a new OACB, NVRAM and CF card. I've tried every combination with the same results... If I try to boot normally, it stops at the planets (or KM logo depending on which CF card I use). If I purposely cause an error, like leaving a fan unplugged, it boots normally, but gives me an error and I cannot go any further. If I boot into service mode, it comes up ok, but if I press any buttons (like Service 2), it says, "Please wait" and never goes any further. I've been working with tech support on this and their latest suggestion was to take the new OACB to a working copier, update the firmware, then bring it back to this copier. The next closest copier of this model is about 15 miles away, so I'm gonna go do that and I'm hoping someone here might have another suggestion if that doesn't work when I come back.