View Full Version : 4e series randomly entering sleep...

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04-21-2014, 01:16 PM
I've seen way to many of these doing this. You can be in the middle of a key stroke and the machine just goes right into sleep mode.....
It's not a reboot issue.....machine just goes to sleep....W....T.....F.....?
Anyone else seeing this?
This is with newest f/w and SSD f/w....

04-21-2014, 01:50 PM
Seen it myself, especially at first setup when you're doing the network information or the date/time stuff. Never found a reason, nor really looked as it has never caused a problem yet. Haven't seen it do it once the machine is at the customers location or heard a customer mention that it's done that to them, either.

04-21-2014, 03:21 PM
I've seen this a few times too. Probably will be a firmware update for it at some point. MY guess is they're just focused on the SSDB bug and did not fix this one yet.

04-21-2014, 06:20 PM
I'd rather them fix the problems with PaperCut and PSES that the GC8 firmware broke. Having to completely re-do all authentication on those machines when you just update the firmware is a nightmare and a half.

04-21-2014, 07:36 PM
I have also seen this but only once during a setup at the shop. Not sure if firmware had been updated yet prior to this.

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