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impimp329
04-26-2014, 06:01 PM
I have been running my c6500 without much problems. Friday, the control panel was not responsive to touch. Shut down and unplugged machine. Started back up and no codes but panel is still not responding. I can't change paper settings or any other settings.
24884The machine is running. I was sure to get a code at start-up but nothing……Any ideas?????

costel fasola
04-26-2014, 07:32 PM
Clean your touch ..u have dust into touch and display

RRodgers
04-27-2014, 04:14 PM
Clean your touch ..u have dust into touch and display
Yeah, as suggested pull the screen off and clean it. I've seen stuff get stuck under the lip (were the screen meets the frame) and that causes them not work work.

impimp329
04-28-2014, 03:40 PM
Yeah, as suggested pull the screen off and clean it. I've seen stuff get stuck under the lip (were the screen meets the frame) and that causes them not work work.

I tried that and it still has no response. Should I just replace the panel?

RRodgers
04-28-2014, 05:07 PM
I tried that and it still has no response. Should I just replace the panel?

For a hail mary you can try the ligjter trick. (Its on youtube)

acusso1234
04-28-2014, 07:22 PM
Hi. You can use a usb mouse plugged in the hidden usb port. You can find it on the upper right side of the printer, under a little cover. In this way you'll get an arrow/cursor on the panel and can use it as a normal pc.

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