speedtek
05-08-2014, 10:23 PM
Hello all,
We recently installed a bunch of 654e's at a client site, and we are having all sorts of problems. The one that I am focusing on right now is the fact that large print jobs (.pdf's, anything over 20 pages) don't start printing until they are completely spooled on the printer. Their old 601's would start printing once they had about 10 pages spooled up. The much larger jobs (over 100 pages) will fail with a "Connection Timeout" error on the job log. After everything I have tried, my boss and I both agree that we'd probably be OK if we could get the jobs to start printing while they are still spooling.
Here's what I've tried:
-Set PDL type to "PCL" (they are using the KM Universal PCL driver, and this is our only option at this particular customer for their own reasons)
-Changed network speed from 10/100/1000 to 100-full
-Turned off all unnecessary network protocols
-Upgraded user from Adobe reader X to XI
-MFP firmware is G00-60
-Printed from my laptop, using the user's network port, which worked fine. We both have Win7 64, Adobe Reader XI, and the latest KM Universal PCL driver.
Other facts worth noting:
-The biggest document I printed was 715 pages, and is about 43mb. When either of us prints, our PC's process it just fine, and it sends to the printer within about a minute. After the job gets to the printer, that's when the data light starts blinking and the page count starts to climb.
Please help! If you need any other info
We recently installed a bunch of 654e's at a client site, and we are having all sorts of problems. The one that I am focusing on right now is the fact that large print jobs (.pdf's, anything over 20 pages) don't start printing until they are completely spooled on the printer. Their old 601's would start printing once they had about 10 pages spooled up. The much larger jobs (over 100 pages) will fail with a "Connection Timeout" error on the job log. After everything I have tried, my boss and I both agree that we'd probably be OK if we could get the jobs to start printing while they are still spooling.
Here's what I've tried:
-Set PDL type to "PCL" (they are using the KM Universal PCL driver, and this is our only option at this particular customer for their own reasons)
-Changed network speed from 10/100/1000 to 100-full
-Turned off all unnecessary network protocols
-Upgraded user from Adobe reader X to XI
-MFP firmware is G00-60
-Printed from my laptop, using the user's network port, which worked fine. We both have Win7 64, Adobe Reader XI, and the latest KM Universal PCL driver.
Other facts worth noting:
-The biggest document I printed was 715 pages, and is about 43mb. When either of us prints, our PC's process it just fine, and it sends to the printer within about a minute. After the job gets to the printer, that's when the data light starts blinking and the page count starts to climb.
Please help! If you need any other info