Kyocera km2560 c9000

[daveh12]

Hi all,

Have a km2560 that shows an error c9000 intermittently, manual says to check connections between board and df which are fine and the wire harness is good too. Only other thing manual says is replace engine board. Now before going down that costly route has anyone had this problem before? Did you have to replace the engine board to fix it? This machine is still reasonably new with under 200k on it. Any suggestions really appreciated.

[GESPAGE]

Hi all,

Have a km2560 that shows an error c9000 intermittently, manual says to check connections between board and df which are fine and the wire harness is good too. Only other thing manual says is replace engine board. Now before going down that costly route has anyone had this problem before? Did you have to replace the engine board to fix it? This machine is still reasonably new with under 200k on it. Any suggestions really appreciated.
__________________
As the measures against WIRE INTERFACE break and service call error C9000 (DP communication
problem)(*1), the shape of the DP COVER had been changed so that the stress to the wire could be reduced.
This time, the protective film for the WIRE (No.1) was registered as service part for the field machines without
the measures. Please install the part by following the procedures described on the next page.
*1: Please refer to the service bulletin SB-3K5-0009-8729 “Measure against WIRE INTERFACE break”.
change the cable, or repair one or two cut wire.
cordially

[GESPAGE]

Hi all,

Have a km2560 that shows an error c9000 intermittently, manual says to check connections between board and df which are fine and the wire harness is good too. Only other thing manual says is replace engine board. Now before going down that costly route has anyone had this problem before? Did you have to replace the engine board to fix it? This machine is still reasonably new with under 200k on it. Any suggestions really appreciated.

2498124981

[blackcat4866]

I've found that just metering out the pins does not tell you the whole story. I'd still replace the pigtail as my first attempt. =^..^=

[daveh12]

Just to come back, replacing the "pigtail" seems to have done the trick. Thanks for the help.