Hi
Has anyone experience with fax error codes?
My customer can send every fax, but sometime if he receive a fax a protocol error occurs...(20-30 per day and lost up to 5-10) from national and international (west Europe countries)
Always Error T-95 (SM: call control / when called, short disconnection of Loop current was detected during a call)
To know:
Before the customer had a bizhub c35, and always the same problem, to receive sometime but never to send.
For a test period about a month, i put a Kyocera fs-1128mfp (A4 black MFP) on the line, i had never problem to receive faxes.
Firmware is up do date, marketing area is correct, initialization i have made...
Any idea?
thank you for feedback.
Has anyone experience with fax error codes?
My customer can send every fax, but sometime if he receive a fax a protocol error occurs...(20-30 per day and lost up to 5-10) from national and international (west Europe countries)
Always Error T-95 (SM: call control / when called, short disconnection of Loop current was detected during a call)
To know:
Before the customer had a bizhub c35, and always the same problem, to receive sometime but never to send.
For a test period about a month, i put a Kyocera fs-1128mfp (A4 black MFP) on the line, i had never problem to receive faxes.
Firmware is up do date, marketing area is correct, initialization i have made...
Any idea?
thank you for feedback.