Help with Bizhub C650 - Bad Prints (Urgent)

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  • stryder
    Technician
    • Apr 2014
    • 33

    #1

    Help with Bizhub C650 - Bad Prints (Urgent)

    Hi guys, I need your input on a situation that I have on a C650. Basically, it is printing out this demo page photo(3).jpg. I've tried changing the, Drums, MFP Board, HVPS, PWB-MC, Laser Write Unit, Power supply. But none of them solve the problem. Then another problem occurred, the machine boots up to a blank screen with the start button lighted up orange and there is power. Any help would be greatly appreciated. Thank you
  • aligis
    Technician
    • Jul 2010
    • 56

    #2
    Re: Help with Bizhub C650 - Bad Prints (Urgent)

    how about internal tests like gradation etc. is this copy.. have you tried to see on Transfer bet while printing etc..

    Comment

    • aligis
      Technician
      • Jul 2010
      • 56

      #3
      Re: Help with Bizhub C650 - Bad Prints (Urgent)

      what about fuser unit ?

      Comment

      • stryder
        Technician
        • Apr 2014
        • 33

        #4
        Re: Help with Bizhub C650 - Bad Prints (Urgent)

        this is a print, i have tried the gradiation and full page print. all the same. fix the not powering issue though.

        Comment

        • stryder
          Technician
          • Apr 2014
          • 33

          #5
          Re: Help with Bizhub C650 - Bad Prints (Urgent)

          not the belt, not the transfer roller, not the fuser... out of options other than a firmware update...

          Comment

          • aligis
            Technician
            • Jul 2010
            • 56

            #6
            Re: Help with Bizhub C650 - Bad Prints (Urgent)

            Originally posted by stryder
            not the belt, not the transfer roller, not the fuser... out of options other than a firmware update...
            ok please feedback after firm. update. Gudluck

            Comment

            • mitchl
              Senior Tech

              Site Contributor
              500+ Posts
              • Apr 2007
              • 501

              #7
              Re: Help with Bizhub C650 - Bad Prints (Urgent)

              Originally posted by aligis
              what about fuser unit ?
              Youre kidding right?

              Comment

              • mitchl
                Senior Tech

                Site Contributor
                500+ Posts
                • Apr 2007
                • 501

                #8
                Re: Help with Bizhub C650 - Bad Prints (Urgent)

                Originally posted by stryder
                Hi guys, I need your input on a situation that I have on a C650. Basically, it is printing out this demo page [ATTACH=CONFIG]25236[/ATTACH]. I've tried changing the, Drums, MFP Board, HVPS, PWB-MC, Laser Write Unit, Power supply. But none of them solve the problem. Then another problem occurred, the machine boots up to a blank screen with the start button lighted up orange and there is power. Any help would be greatly appreciated. Thank you
                The blank screen....... Now I'm saying this in a very smokey voice "sounds like you have the NVRAM blues"! Try hitting the firmware and /or running the NVRAM recovery program.

                On the off chance you get this pig on its feet try stopping a copy midway through, yank the t-belt and see what the image looks like. If its good look towards the t-roller or possibly and HVT issue.

                Comment

                • stryder
                  Technician
                  • Apr 2014
                  • 33

                  #9
                  Re: Help with Bizhub C650 - Bad Prints (Urgent)

                  Fixed the issue but now the scanner prints out with a pink fuzz on the whole page. only on scans on both glass and adf. prints looks good. changing a working ccd board didnt work. receding the plugs on the board next the where the adf plugs into made the scan image worst, so will try out those first. thanks for the inputs

                  Comment

                  • mitchl
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Apr 2007
                    • 501

                    #10
                    Re: Help with Bizhub C650 - Bad Prints (Urgent)

                    Originally posted by stryder
                    Fixed the issue but now the scanner prints out with a pink fuzz on the whole page. only on scans on both glass and adf. prints looks good. changing a working ccd board didnt work. receding the plugs on the board next the where the adf plugs into made the scan image worst, so will try out those first. thanks for the inputs
                    And all these problems showed up at once? Just to make sure check the scanner to MFP connector on the right end of the machine I have seen them for what ever reason loosen up and create weirdness. You said you corrected the blank screen issue, how, what was the prob?

                    Comment

                    • stryder
                      Technician
                      • Apr 2014
                      • 33

                      #11
                      Re: Help with Bizhub C650 - Bad Prints (Urgent)

                      The blank screen was due to the mfp failing, so had to put another mfp in and is working perfectly fine now. But I still have this problem on the scan photo(4).jpg. Prints and everything comes out perfect but the scan is bad. tried changing ccd board, the other boards next to adf plug, even the unit in the middle of the scanner and it still comes out like this. any help on this one would be nice.

                      Comment

                      • stryder
                        Technician
                        • Apr 2014
                        • 33

                        #12
                        Re: Help with Bizhub C650 - Bad Prints (Urgent)

                        solve the issue, machine done and out finally. On to the next...

                        Comment

                        • Blizzoo
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Aug 2013
                          • 594

                          #13
                          Re: Help with Bizhub C650 - Bad Prints (Urgent)

                          i think it's nice from you to post how did you solve your two major problems described.
                          Defects are simple, our mind is complicated

                          Comment

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