top to bottom lines (vertical)on anyprint

[jackson007]

hai ,
At our costomer place in bh c224e getting copy like attachment below.that is like verticalines ,top to bottom ,at every one mm white lines are coming vertically.plz tell me solution for that.
25264
enlarge and see.

[blackcat4866]

Can you be more specific about the direction of those lines? Vertical/horizontal means nothing, because the paper can be fed A4 or A4R.

Please choose from :
Feed direction/Crossfeed direction
Main Scan/Sub Scan Direction

Or you can just mark the feed direction on your sample. =^..^=

[jackson007]

Can you be more specific about the direction of those lines? Vertical/horizontal means nothing, because the paper can be fed A4 or A4R.

Please choose from :
Feed direction/Crossfeed direction
Main Scan/Sub Scan Direction

Or you can just mark the feed direction on your sample. =^..^=




sir its a4
a4/a3 ,lines will appear as top to bottom( sub scan)

[jackson007]

Can you be more specific about the direction of those lines? Vertical/horizontal means nothing, because the paper can be fed A4 or A4R.

Please choose from :
Feed direction/Crossfeed direction
Main Scan/Sub Scan Direction

Or you can just mark the feed direction on your sample. =^..^=




try any body plz

[blackcat4866]

sir its a4
a4/a3 ,lines will appear as top to bottom( sub scan)

You're two statements conflict.
If the scanned image is A4, the voids are Main scan not Sub scan.

I'm going to assume that they are main scan voids. How many clicks on the black developing unit and drum? It could be either one ... more likely the drum. =^..^=