paper jam bizhub 350

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  • wisam
    Junior Member
    • Aug 2013
    • 5

    #1

    [Jamming] paper jam bizhub 350

    Hi
    im replace new fusing unit
    after I have paper jam ....... one time appear code c2557 only once If it has to do with .... after ..... the paper stop in the fusing unit and before the fusing unit without any code only this (( misfeed detected )) remove misfeed indicated at O .
    DSC_0590.JPGDSC_0592.JPG

    i need heeeeelp ......... thank you
  • Blizzoo
    Senior Tech

    Site Contributor
    500+ Posts
    • Aug 2013
    • 594

    #2
    Re: paper jam bizhub 350

    You have a loss of drive,that's why give you code 2557 ( the IU dveloping section doesn't turn and mix the toner inside ) and strange Jam (it's possible that the registration clutch may slip)
    Check the gears in Main Drive.

    Your machine looks bad inside
    Defects are simple, our mind is complicated

    Comment

    • stevena86
      Trusted Tech

      100+ Posts
      • Oct 2012
      • 130

      #3
      Re: paper jam bizhub 350

      Did you by chance remove the Drum/Developer unit from the machine at any point? If so, you need to go into service mode and clear the PC Drum counter and then run Function F8. For some reason on these machines, if you remove the drum/dev unit and then re-insert it, it assumes you replaced the units and the TCR is off. Running Function F8 after clearing the counts will reset it and allow it to pull the page through.

      Comment

      • JR2ALTA
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2010
        • 2028

        #4
        The problem is the c code, not the jam. C codes shut the machine down, paper stops.

        The code is for toner developer ratio. You need to replace drum and developer. Take good look at developer unit and registration bushings, replace as needed.

        Comment

        • Hansoon
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Sep 2007
          • 3350

          #5
          Re: paper jam bizhub 350

          The drum has score marks so that has to be corrected first. As said, replace drum and preferably also the developer unit first, than you likely will be fine.

          Follow the procedure for set up of the new/rebuild image unit very precisely or otherwise you will face again the dreaded C-2557 issue.



          Hans
          “ Sent from my Intel 80286 using MS-DOS 2.0
          https://www.copytechnet.com/images/smilies/biggrin.png

          Comment

          • EarthKmTech
            Step aside, noob

            1,000+ Posts
            • May 2009
            • 2139

            #6
            Re: paper jam bizhub 350

            In addition to whats already been said,

            these machines are getting old now foam is starting to melt and go sticky,

            remove the imaging unit, look at the toner adding solenoid next to the toner pipe. if its stuck open as per the picture you will get c2557 errors regularly even with new complete imaging units as toner is added uncontrolably in an unmetered quantity any time the bottle is rotated.. the solenoids foam buffer can be cleaned away and replaced with c451 head cleaning pad in its place.

            this should be checked any time the imaging unit is out.

            have had to do this TWICE today, and boy, is it a prick of a job when you dont have alot of room.

            stuck solenoid.jpg

            Bizhub 222 Pictured

            Comment

            • Bizhub350
              Technician
              • Oct 2013
              • 11

              #7
              Re: paper jam bizhub 350

              Originally posted by wisam
              Hi
              im replace new fusing unit
              after I have paper jam ....... one time appear code c2557 only once If it has to do with .... after ..... the paper stop in the fusing unit and before the fusing unit without any code only this (( misfeed detected )) remove misfeed indicated at O .
              [ATTACH=CONFIG]25293[/ATTACH][ATTACH=CONFIG]25294[/ATTACH]

              i need heeeeelp ......... thank you

              adjust the value higher on the ATDC sensor in the Tech Rep mode if its C2557

              Comment

              • wisam
                Junior Member
                • Aug 2013
                • 5

                #8
                Re: paper jam bizhub 350

                Thank you very much for your attention Blizzoo * stevena86 * JR2ALTA * Hansoon * EarthKmTech * Bizhub350 I did what you said But do not have good news I note when I copy paper from tray 1 will be the paper stop ... the first copy But when I use the manual that is in the right side of the device to copy more than 10 copies and then stop before or within the roller fuser That's what happens with me thank you

                Comment

                • darry1322
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Oct 2010
                  • 817

                  #9
                  Re: paper jam bizhub 350

                  (If your c2557 is gone and not coming back)....you might try replacing the registration roller clutch. the lead edge in your examples is way off.

                  Comment

                  • EarthKmTech
                    Step aside, noob

                    1,000+ Posts
                    • May 2009
                    • 2139

                    #10
                    Re: paper jam bizhub 350

                    also, if its done more than around 700k the registration bushings should be replaced at the same time as the clutch - life expectancy 900k but usually worn out before this in dirty machines.

                    Comment

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