DF-621 jamming bizhub 363

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  • jujitsu47
    COPIER TECH SPECIALIST
    • Jun 2014
    • 20

    #1

    [Jamming] DF-621 jamming bizhub 363

    Jamming alot on 2nd page and others. i have replaced the feed roller and seperation roller assy. Happens most on scanning feed, but does also on regular copy feed originals. adjusted adf registraton feed loop and it did help the regular feed originals but not the scanning. any help is appreciated...
  • Kidaver
    Ghoulscout

    500+ Posts
    • Apr 2011
    • 912

    #2
    Re: DF-621 jamming bizhub 363

    There is a tech bulletin about adjusting the reading motor tension, adding some spacing washers, changing the flag sensor, changing the front and back lever assemblies, and changing the gear assembly. I've been fighting this issue for about a year seeing it mostly with customers with high scanning volume. I've recently did the levers and spacers for a customer and need to check on them to see if it's finally resolved this issue.
    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

    Comment

    • CompyTech
      Super Tech

      500+ Posts
      • Feb 2011
      • 706

      #3
      Re: DF-621 jamming bizhub 363

      Replace the front and rear lever assys.. They changed the design of them recently, and we had a couple jamming and we replaced them, and that seemed to do the trick.

      Here's the part numbers for the updated parts: (A143PP9P01 Lever Assy (Front) ) & (A143PP9Q01 Lever Assy (Rear) )

      Comment

      • jujitsu47
        COPIER TECH SPECIALIST
        • Jun 2014
        • 20

        #4
        Re: DF-621 jamming bizhub 363

        i ordered the levers, will update ya all when arrive and install.....tks

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22939

          #5
          Re: DF-621 jamming bizhub 363

          Jam codes? =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • JR2ALTA
            Service Manager

            Site Contributor
            1,000+ Posts
            • Feb 2010
            • 2028

            #6
            Re: DF-621 jamming bizhub 363

            A common jam, (cost-free!), on these models is the angled sensor on the top cover of the adf. It's easy to overlook but is very prone to paper dust, I promise it's a legit fix for registration jams. Just clean it.

            Comment

            • jujitsu47
              COPIER TECH SPECIALIST
              • Jun 2014
              • 20

              #7
              Re: DF-621 jamming bizhub 363

              Originally posted by blackcat4866
              Jam codes? =^..^=
              yup, waiting on parts....backordered... i had jam codes, but left on table. good point though....lol

              Comment

              • Kidaver
                Ghoulscout

                500+ Posts
                • Apr 2011
                • 912

                #8
                Re: DF-621 jamming bizhub 363

                yeah seems the levers are in demand lol I ordered some and it took about a week longer for them to come in. The jam codes you normally see are 66-02. Tech bulletin TAUS1200978EN has all the info....it's been revised 4 times so far...
                "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

                Comment

                • Cookr
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Dec 2011
                  • 184

                  #9
                  Re: DF-621 jamming bizhub 363

                  Can anyone give me a copy of this bulletin TAUS1200978EN I cant seem to find it. Thanks

                  Comment

                  • CompyTech
                    Super Tech

                    500+ Posts
                    • Feb 2011
                    • 706

                    #10
                    Re: DF-621 jamming bizhub 363

                    Originally posted by Cookr
                    Can anyone give me a copy of this bulletin TAUS1200978EN I cant seem to find it. Thanks
                    Appears since KMBS has updated their knowledge base, that TAUS1200978EN is no more and has been replaced by this KBA01200978.

                    Comment

                    • allan
                      RTFM!!

                      5,000+ Posts
                      • Apr 2010
                      • 5459

                      #11
                      Re: DF-621 jamming bizhub 363

                      Originally posted by JR2ALTA
                      A common jam, (cost-free!), on these models is the angled sensor on the top cover of the adf. It's easy to overlook but is very prone to paper dust, I promise it's a legit fix for registration jams. Just clean it.
                      Jip...
                      The square hole for the reflective sensor black out gets paper fragments in there.
                      Whatever

                      Comment

                      • Cookr
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Dec 2011
                        • 184

                        #12
                        Re: DF-621 jamming bizhub 363

                        Originally posted by CompyTech
                        Appears since KMBS has updated their knowledge base, that TAUS1200978EN is no more and has been replaced by this KBA01200978.
                        Hmm when I search for that one under the bulletins I don't see it either?

                        Comment

                        • CraigW
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Dec 2010
                          • 417

                          #13
                          Re: DF-621 jamming bizhub 363

                          Neither bulletin #s can be found.

                          To me...... the paper present actuator with the added magnet is one of the best resolves for 66-02.

                          Only occurs when utilizing the 70 OPM option during scanning.

                          Comment

                          • blackcat4866
                            Master Of The Obvious

                            Site Contributor
                            10,000+ Posts
                            • Jul 2007
                            • 22939

                            #14
                            Re: DF-621 jamming bizhub 363

                            Originally posted by allan
                            Jip...
                            The square hole for the reflective sensor black out gets paper fragments in there.
                            I believe that one is 66-05, but we still don't know what code the poster is getting. =^..^=
                            If you'd like a serious answer to your request:
                            1) demonstrate that you've read the manual
                            2) demonstrate that you made some attempt to fix it.
                            3) if you're going to ask about jams include the jam code.
                            4) if you're going to ask about an error code include the error code.
                            5) You are the person onsite. Only you can make observations.

                            blackcat: Master Of The Obvious =^..^=

                            Comment

                            • Cookr
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Dec 2011
                              • 184

                              #15
                              Re: DF-621 jamming bizhub 363

                              Originally posted by CraigW
                              Neither bulletin #s can be found.

                              To me...... the paper present actuator with the added magnet is one of the best resolves for 66-02.

                              Only occurs when utilizing the 70 OPM option during scanning.
                              Happen to have the part number for that? Thanks

                              Comment

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