c352 issue

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  • blax
    Technician

    Site Contributor
    50+ Posts
    • Mar 2013
    • 78

    #1

    c352 issue

    hello!
    when i use scanner or do a copy, the result is bad, the copy/scan looks blurry, does anyone know how to adjust scan/copy threshold?
  • darry1322
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2010
    • 817

    #2
    Re: c352 issue

    Sounds like you may need to clean the optics.

    Comment

    • blax
      Technician

      Site Contributor
      50+ Posts
      • Mar 2013
      • 78

      #3
      Re: c352 issue

      glass and withe plate are clean

      Comment

      • darry1322
        Senior Tech

        Site Contributor
        500+ Posts
        • Oct 2010
        • 817

        #4
        Re: c352 issue

        Are internal prints and prints from a computer OK?

        Comment

        • blax
          Technician

          Site Contributor
          50+ Posts
          • Mar 2013
          • 78

          #5
          Re: c352 issue

          prints from computer and internal are OK, the problem is CCD optical unit... there is a way to repair it? i replaced it with another identical copier and problem is solved, but i would like to try to repair it, some tricks to do it?

          Comment

          • AjitN
            Trusted Tech

            250+ Posts
            • Mar 2009
            • 287

            #6
            Re: c352 issue

            First check the carriage alignment, normally CCD failure is almost nil as non moving item.
            hope this helps

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