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Cookr
07-16-2014, 09:38 PM
Have a customer who is have some issues with their machine only 1 person can print in color out of 5 and of those 5 there is 1 person who prints and after a couple of copies they get the message "Job has been deleted due to insufficient memory" but this apparently only happens when she is printing from quickbooks. any ideas? thanks

hotfuser
07-18-2014, 01:31 PM
Have a customer who is have some issues with their machine only 1 person can print in color out of 5 and of those 5 there is 1 person who prints and after a couple of copies they get the message "Job has been deleted due to insufficient memory" but this apparently only happens when she is printing from quickbooks. any ideas? thanks

i would load the latest firmware first to see if this cures the problem.

Firmware J8 or above usually works.

TheOwl
07-20-2014, 11:55 PM
Yeah, definately upgrade the firmware to start with as there can be all sorts of funny issues with using later drivers with older firmware.

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