c220 paper size

[jonpaul]

We have a C220 where tray 1 does not recognize A3 paper it just comes upwith ???? no matter we do.

[hotfuser]

We have a C220 where tray 1 does not recognize A3 paper it just comes upwith ???? no matter we do.

the size detection fingers get bent out of position and do not register properly.

if you put A4R in does it register correctly? i usually order the metal fingers and the sensor board.

[MDR24]

I'd check for paper behind tray 2.

[dickierock]

There is a part (cassette holder bracket A0ED627500) that sometimes cracks and throws out size detection.

[dickierock]

There is a part (cassette holder bracket A0ED627500) that sometimes cracks and throws out size detection.
Check out part no.9.

[blackcat4866]

Also, if the mechanical centering adjustment for the tray is adjusted all to one way or the other, sometimes you'll see the "???" paper size. =^..^=

[printerguy77]

Having a similar issue with both trays. does anyone know what the fix for this particular problem was?