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support@itecgroup.com
08-13-2014, 08:03 AM
Hi Guys,

Have a C35 that faxes local area numbers but does not want to connect to 086 or 087 numbers.
We have disabled ecm.
Initialized fax
Factory defaulted the fax
Used a ferrite core.

Non of these seems to help. The customer has a different make fax and it connects to 086/087 with no hassles.

Please in you infinite wisdom. HELP!! :-)

EarthKmTech
08-13-2014, 10:21 AM
is the problem with sending or receiving ?

If it is sending, is it possible the machine is timing out before the connection is established ?

I had a similar issue on the C20 range of machines using a phone system and had to extend one of the T timers using dip switch settings, dont remember which.

ivovb
08-13-2014, 03:42 PM
Im not in USA and dont know what kind of numbers start with 086/087. But... If they are some kind of a special one (toll free, ...) is it possible telephone line operator to cut off access to these numbers? Can You call such a numbers using regular phone connected to the same cable that C35 is connected?

BR

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